General Rental Conditions

TERMS OF SALES
The rental periodic is determined by the present contract.
Check-in starts from 4:00 pm, and the checkout before 12:00 pm.

 

RATES
Rates are stated in Euros €.
Daily housekeeping is included, except on Sundays and bank holidays.

 

BOOKING CONDITIONS
For all rates, deposit of 40% of the reservation is charged at the booking and non-refundable. The balance is charged on the card prior to your arrival according to the applicable terms of sale and becomes non-refundable. The city tax is 5% on the stay.

Length of stay :
Very high season: 8 nights minimum (from 20 December 2019 to 5 January 2020)
High season: 4 nights minimum (from 6 January 2020 to 16 April 2020)
Low season: 3 nights minimum (17 April 2020 to 19 December 2020)

 

ADVANCE PAYMENT
Only a signed contract and the deposit (down payment) corresponding to 50% of the total amount of the stay validate the rental of villas, cottages or rooms. This amount is taken from the card before your arrival according to the applicable general conditions of sale and becomes non-refundable for all cancellations according to our cancellation conditions.

 

RATES AND TAXES
For our Villa Paradise, a guarantee of 1000 € is requested at the entrance and will be refunded maximum 7 days after the departure of your accommodation. For all other accommodations, a guarantee of 500 € is required. Payments are made by bank transfer in euros, by bank card or check.

 

CONDITIONS
Fleur de Lune guests must use the spaces in a quiet and respectful way.
The basic safety rules need to be respected by all guests and no degradation or damage of the house is accepted. The maximum occupancy per bedroom is two persons.
The guests in a room cannot be superior to the number initially booked. Children under 12 years old are not allowed.
Subletting is prohibited. The use of fireworks and firecrackers are not allowed.
Rooms are no-smoking areas.
The animals are forbidden in the property.

 

RESPONSIBILITIES
Personal belongings and valuables are under the guests’ own responsibility. Owners cannot be held responsible for any loss, deterioration or theft of those personal effects.

 

PASSPORT / VISA
A valid passport (validity at least until departure date) is required for all nationalities to enter the territory of St Barthélemy and St Martin. Children also need to hold a valid passport. For certain nationalities, a visa could be required.

 

CONTESTATIONS
The owner commits to deliver the accommodation in its best condition. The owner cannot be held liable for failures of operation of the public services and its consequences. Those services include: water, electricity, phone, TV or Internet...

 

INSURANCE
We strongly encourage our clients to subscribe a travel insurance covering unexpected events that could force them to suspend, cancel or move their vacations.

 

APPLICABLE LAW
The only law applicable to the present contract is the French Law.
Any disagreement resulting from the interpretation, application or cancellation of this contract comes exclusively under the jurisdiction of the ‘Tribunal de Grande Instance’ of Guadeloupe (Basse Terre).

The lease term is defined by the contract.
Arrivals are at 14h and departures at noon.
A late check will trigger the payment of an extra night.

Price
The prices are in Euros (€)
Daily cleaning is included except Sundays and holidays.

Booking Conditions
Deposit: 40% of total price to confirm bookings
Tourist tax: 5%

Minimum stay
High season: 4 nights (January 7 to April 14)
Low season: 3 nights (April 15 to December 15)
administrative fee of 60 euros will be deducted from the deposit for any cancellation.
Cancellation possible 45 days before arrival or no refund of the deposit.
The entire stay is due on no-show and early departures.

Christmas / New Year's Day
December 20 to January 6
Cancellation: 60 days prior to arrival: full stay
The full price of the rental will be paid no later than 60 days prior to arrival.
- Minimum 12 day stay.
The payment of the deposit for the rental is by the customer contract and commitment of both parties. The client and its occupants will have to accept and follow these conditions.

Rates and taxes
Paradise for the villa a guarantee of € 1,000 is requested at the entrance and will be returned up to 7 days after departure from your accommodation.
For all other accommodation, a guarantee of € 500 is requested.
Payments are made by bank transfer in euros by credit card or check.

Terms of occupation
Guests of Fleur de Lune must occupy the premises in "good father" respecting the leased property.
It is imperative to respect the basic rules of safety, and commit no degradation.
Reservations are made on a basis of two persons per room rented.
The number of occupants can not in any case exceed the number of people initially planned.
Children are accepted from 12 years.
Subletting is prohibited.
Fireworks and firecrackers are not allowed.
Pets are not allowed.
Smoking in rooms is prohibited.

Responsibility
The objects and client's personal effects and occupants are under their responsibility. The owner could not be held responsible for any loss, damage or theft of the said objects or effects.

Passport / Visa
A passport valid until the end date of stay is required (including children) to enter St. Barths and St. Martin. A visa may be required for certain nationalities.

disputes
The owner agrees to provide accommodation in good working order but it can not be held responsible for the consequences of public service failures such as water shortages, electricity, telephone, television or internet ...

Insurance
We encourage clients to take out travel insurance covering exceptional events that could force it to pause, cancel or postpone their stay.

Applicable law
The law applicable to this contract is exclusively the French law. For any dispute arising from the interpretation, implementation or termination of this contract alone is competent court of First Instance of Guadeloupe (Basse-Terre)